PAYMENT

Payment options

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Canadian issued Toys“R”Us and Babies“R”Us Gift Cards
  • Cash (instore only)

Rules and regulations for gift cards:

  • Gift Cards cannot be redeemed for cash or returned for a refund.
  • Canadian issued Gift Cards may be applied toward the price, shipping, and taxes for eligible items.
  • Gift cards cannot be used to purchase gift cards
  • Paper gift certificates that were purchased in Toys“R”Us Canada stores cannot be applied to online orders. Please contact us for assistance.
  • We will not accept gift cards issued in the U.S.A. or other countries.
  • HMV Gift card issued during previous ownership will not be accepted.

Checking gift card balance:

  • For balance inquiry, click on “My gift card” located at the top, under the My Account section.

Sales Tax

All goods and services sold or provided in Canada are subject to Canadian Goods and Services Tax ("GST") at 5% including items, shipping, and special handling. In addition, Provincial Sales Tax ("PST") or Harmonized Sales Tax ("HST") might apply, depending on the item and the destination of the shipment. The amount of sales tax charged to an order varies depending on the province the item(s) will be shipped to and local sales tax laws. You will be able to see the sales tax amount before submitting your order.

Tax is calculated on the total selling price of each individual item and any shipping/handling in accordance with applicable tax laws.

Groups eligible for tax exemption placing online order should contact our Customer Success for further instruction.

Indian Status Tax Exemption

To apply for an exemption, you and your order must meet these requirements:

  • Be entitled to a sales tax exemption
  • The product(s) is being delivered to a reserve
  • Indian Status Card or Temporary Confirmation of Registration must be sent to us via email (for online order)
  • Only claims meeting these requirements will be considered. Submitting a claim is not an official agreement or guarantee that tax will be refunded