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<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="5610187"> <h2 class="bvseo-question"> How do I get warranty support on this? It is vibrating very erratically. Not a steady vibration. It was a Christmas present so I don&#39;t have the packaging. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Shayna22</div> <div class="bvseo-answer" data-answerid="6152025"> Hello Shayna, We invite you to contact Toys R Us Canada directly for warranty support regarding your B. Fuzzy Buzzy Bee, Sensory Plush Toy. Thank you. The Battat Team <div class="bvseo-author">Answered by: Battat Team</div> <div class="bvseo-pubdate">Date published: 2022-01-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="5552120"> <h2 class="bvseo-question"> How do you change the battery? Toy no longer shakes. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Dmas</div> <div class="bvseo-answer" data-answerid="6095071"> Hello Dmas, The B. toys Fuzzy Buzzy Bee does not require batteries to operate. Please gently pull the attached cord to see if it is stuck around the gear and release. Repeat this motion until you toy begins to shake. Thank you. The Battat Team <div class="bvseo-author">Answered by: Battat Team</div> <div class="bvseo-pubdate">Date published: 2021-12-15</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2024, m_4, d_19, h_6CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.41</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_2</li> <li data-bvseo="cf">loc_en_CA, sid_B4ECCB8E, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_toysrus-ca</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 22ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>