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<div class="bvseo-question-answer" data-questionid="6250642">
<h2 class="bvseo-question">
Have the issues with the sounds and rocking motion . Etc. been fixed .. I am looking over the reviews and there seems to be a lot of issues with any of the bells and whistles not working or stop working soon after starting to use ??
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<div class="bvseo-author">Asked by: kimberlydiane</div>
<div class="bvseo-answer" data-answerid="6740325">
Thanks for reaching out! We always welcome feedback about our products and we're sorry to hear that some previous reviews may be keeping you from purchasing one of our products. All of our products come with a 1 year warranty from the date of purchase and if you should ever have a problem we recommend reaching out to us directly! Our team can be reached by phone M-F 9am-5pm EST at 800-345-4109 or directly on our gracobaby website.
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2023-03-22</div>
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<div class="bvseo-question-answer" data-questionid="6025635">
<h2 class="bvseo-question">
What is the specification for the wall adapter? (Plugin) I am looking for a replacement.
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<div class="bvseo-author">Asked by: KateQ22</div>
<div class="bvseo-answer" data-answerid="6534875">
Thank for reaching out regarding your Sense2Snooze Bassinet. For replacement parts, please contact consumer care M-F 9 a.m. -5 p.m. EST. at 1-800-345-4109. We hope this helps! Graco team
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2022-10-25</div>
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<div class="bvseo-question-answer" data-questionid="5821973">
<h2 class="bvseo-question">
What is the size of the mattress as I would like to purchase a silk cover for the mattress?
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<div class="bvseo-author">Asked by: Miche28</div>
<div class="bvseo-answer" data-answerid="6350831">
Thanks for reaching out with this great question! We do offer or recommend use of aftermarket sheets with the Sense2Snooze bassinet as it is not approved for use with sheets since the mattress cover is machine washable. We hope this helps!
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2022-08-02</div>
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<div class="bvseo-question-answer" data-questionid="5637947">
<h2 class="bvseo-question">
What is the sleep area dimension?
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<div class="bvseo-author">Asked by: Aiden70</div>
<div class="bvseo-answer" data-answerid="6179336">
Thanks for reaching out with this great question! The Sense2Snooze bassinet is approximately 41in H x 19in W x 26in D. We hope this helps!
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2022-02-15</div>
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<div class="bvseo-question-answer" data-questionid="5570235">
<h2 class="bvseo-question">
Can you please confirm the item width? I feel like it's wider than it notes?
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<div class="bvseo-author">Asked by: Katey357</div>
<div class="bvseo-answer" data-answerid="6114377">
Hi Katey, thanks for reaching out! The Sense2Snooze Bassinet with Cry Detection Technology is 41&quot;Height canopy up/48&quot; Height canopy up 19.3&quot; Width and 24.10&quot; Depth. Hope this helps!
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2021-12-30</div>
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<div class="bvseo-question-answer" data-questionid="5470724">
<h2 class="bvseo-question">
Does this product run with a supplied power cord or batteries? Does it link with an app to your phone for settings.
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="6020255">
Hi Diane, great question! The Graco Sense2Snooze Bassinet with Cry Detection Technology will need to be used with the included power cord. It does not have an app that can be used with a phone. We hope that info helps! Thanks again!
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2021-11-04</div>
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<div class="bvseo-question-answer" data-questionid="5414501">
<h2 class="bvseo-question">
How much lbs this product hold or how many month baby can it take?
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<div class="bvseo-author">Asked by: Sona91</div>
<div class="bvseo-answer" data-answerid="5971526">
Hi there, thanks for the interest in our products! The Sense2Snooze bassinet can be used until your little one can roll over, begins to push up on hands and knees or weighs over 20 lb. (9 kg), whichever comes first. We hope that info helps! Thanks again!
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2021-10-01</div>
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<div class="bvseo-question-answer" data-questionid="5408177">
<h2 class="bvseo-question">
does the bassinet come off from the base?
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<div class="bvseo-author">Asked by: foxyAk47</div>
<div class="bvseo-answer" data-answerid="5962572">
Hi there, thanks for the interest in our products! The bassinet from the Sense2Snooze bassinet cannot be removed from the base for use. We hope that info helps! Thanks again!
<div class="bvseo-author">Answered by: Graco Support</div>
<div class="bvseo-pubdate">Date published: 2021-09-24</div>
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