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<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="7119283"> <h2 class="bvseo-question"> Is there a way to lock and stop the swaying of the bassinet? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Mich321</div> <div class="bvseo-answer" data-answerid="7516886"> Thanks for you interest in our products To stop The Sense2Snooze Bassinet from swinging Press power button twice to turn off . It will take a few seconds for the swing to return to neutral position. We hope this helps! <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-10-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6745513"> <h2 class="bvseo-question"> What is the length limit of the baby? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Height and length</div> <div class="bvseo-answer" data-answerid="7180206"> Thanks for reaching out! The Sense2Snooze Bassient can be used until the child reached 20 lbs or able to roll over and push up on hands and knees. W hope this helps! <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-08-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6678961"> <h2 class="bvseo-question"> What size is the mattress for this bassinet? Are there any sheets that are recommended for this mattress? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DarciT</div> <div class="bvseo-answer" data-answerid="7120000"> Thank you for reaching out! All of our bassinets come with a mattress which has been designed specifically for the bassinets. This model of bassinet does not offer a compatible sheet, however it does have a removeable mattress cover for ease of cleaning! For the safety of your child, we do not recommend adding any aftermarket mattresses or soft bedding to bassinet. Please be sure to review the manual for all safety guidelines prior to using your bassinet, and if you have question about safe sleep, please reach out to your pediatrician. I hope this helps! <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-03-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6582769"> <h2 class="bvseo-question"> What weight/age does this go up to? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kelsy</div> <div class="bvseo-answer" data-answerid="7040060"> Thank you for your interest in our products! The Sense2Snooze Bassinet with Cry Detection Technology is safe for infants up to 20 lbs. We hope this helps! - The Graco Team <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-12-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6481776"> <h2 class="bvseo-question"> Does this come with a mattress? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: New_Mom_2o23</div> <div class="bvseo-answer" data-answerid="6946219"> Thank you for your interest in our products! A mattress is included with the Sense2Snooze Bassinet. We hope this helps! <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-09-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6478081"> <h2 class="bvseo-question"> Can you please tell me which plug is used for it? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Deepshikha</div> <div class="bvseo-answer" data-answerid="6943364"> Thanks for reaching out regarding your Sense2Snooze bassinet. For replacement parts, please contact consumer care M-F 9 a.m. - 5 p.m. We hope this helps ! Graco team <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-09-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6274485"> <h2 class="bvseo-question"> what voltage does the charger have I lost my charger and I don&#39;t know what voltage the charger has to get it </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Tony780818</div> <div class="bvseo-answer" data-answerid="6763710"> Thanks for reaching out! We do not have the voltage for the a/c adapter. We suggest to contact consumer care team for a replacement a/c adapter. We hope this helps! Graco team <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-07</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6250642"> <h2 class="bvseo-question"> Have the issues with the sounds and rocking motion . Etc. been fixed .. I am looking over the reviews and there seems to be a lot of issues with any of the bells and whistles not working or stop working soon after starting to use ?? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: kimberlydiane</div> <div class="bvseo-answer" data-answerid="6740325"> Thanks for reaching out! We always welcome feedback about our products and we&#39;re sorry to hear that some previous reviews may be keeping you from purchasing one of our products. All of our products come with a 1 year warranty from the date of purchase and if you should ever have a problem we recommend reaching out to us directly! Our team can be reached by phone M-F 9am-5pm EST at 800-345-4109 or directly on our gracobaby website. <div class="bvseo-author">Answered by: Graco Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-03-22</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.babiesrus.ca/en/Graco-Sense2Snooze-Bassinet-with-Cry-Detection-Technology--Hamilton/6452399A.html?&bvstate=pg:2/ct:q">Graco Sense2Snooze Bassinet with Cry Detection Technology, Hamilton Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_7, d_4, h_4CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_15</li> <li data-bvseo="cf">loc_en_CA, sid_6452399A, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_toysrus-ca</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 17ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>