<!--begin-bvseo-reviews--> <!--begin-reviews--> <div id="bvseo-reviewsSection"> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="161131211"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">1</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">Zoe J</span></span> from <span itemprop="name">Most disappointing purchase</span> <span itemprop="description">I bought this baby monitor just under 2 years ago for my first. The only thing good about it is the video quality. The monitor never lasted long without needing to be plugged in, and by 7-8 months it wouldn&rsquo;t even stay on if it wasn&rsquo;t plugged in. The button to turn it on only started working on one side so it would take me 3-4 tries to turn it on so that I could hold it down for the time required. And now, at just under 2 years, the monitor is completely dead and won&rsquo;t turn on at all. I haven&rsquo;t even had my second child yet which now means I need to buy a completely new monitor. I try to be a pretty conscious consumer because I don&rsquo;t like contributing to global waste and e waste, but that&rsquo;s basically impossible with this monitor. Do yourself a favour and buy something else.</span> <div class="bvseo-pubdate">Date published: 2022-05-09</div> <meta itemprop="datePublished" content="2022-05-09" /> </div> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="161131230"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">3</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">Unanimous</span></span> from <span itemprop="name">Our 3rd replacement</span> <span itemprop="description">I love the camera and the features it has especially being able to have 4 cameras. However, the antenna keeps breaking or something that causes the reception goes bad that we physically can&rsquo;t use it unless we are in the same room as the camera. Also, the last one we had the battery stopped working. Now customer service has replaced it twice at no cost and was easy to work with. Reason why we still have this camera.</span> <div class="bvseo-pubdate">Date published: 2022-04-24</div> <meta itemprop="datePublished" content="2022-04-24" /> </div> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="161131272"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">5</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">BeatrizF</span></span> from <span itemprop="name">Love it!</span> <span itemprop="description">Excellent range of motion in the camera. The monitor is amazing!</span> <div class="bvseo-pubdate">Date published: 2022-04-19</div> <meta itemprop="datePublished" content="2022-04-19" /> </div> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="161131246"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">2</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">Jaynkirsten</span></span> from <span itemprop="name">Was awesome until battery life.</span> <span itemprop="description">Have had this for over a year now. The battery life to hold the charge goes lower and lower. I wonder why they wouldn&rsquo;t just use lithium batteries considering what they charge you for the product. Other than that the video quality is good and the range is decent.</span> <div class="bvseo-pubdate">Date published: 2022-03-28</div> <meta itemprop="datePublished" content="2022-03-28" /> </div> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="161131294"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">1</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">Jay M</span></span> from <span itemprop="name">Won't hold charge and now night vision turning on</span> <span itemprop="description">We have only been using our monitor for 6 months and already then handheld device can't hold a charge. If my baby is making sounds for even a few minutes the battery goes from fully charged to dead in minutes. We were dealing with that and plugging it in, however now tonight our monitor is having major issues where the night vision keeps turning on, the screen keeps zooming in, etc. even without touching anything on the device, while my baby is sleeping. So this bright light is shining while they're trying to sleep.</span> <div class="bvseo-pubdate">Date published: 2022-03-26</div> <meta itemprop="datePublished" content="2022-03-26" /> </div> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="161131225"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">5</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">JulieK</span></span> from <span itemprop="name">Fantastic video!</span> <span itemprop="description">Video quality is fantastic!! A little more cumbersome to switch between our three cameras (than an older Summer Infant monitor) but it&rsquo;s not difficult. There is a click on the camera when switching between different cameras which is odd. Haven&rsquo;t used the VOX or music features.</span> <div class="bvseo-pubdate">Date published: 2022-03-18</div> <meta itemprop="datePublished" content="2022-03-18" /> </div> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="203845996"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">1</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">AlanaSS</span></span> from <span itemprop="name">Horrible customer service! Monitor won&rsquo;t charge!</span> <span itemprop="description">I purchased this product in November of 2020 but didn&rsquo;t start using it until late January 2021. Last night, the monitor stopped charging. I have 2 chargers and neither of them would charge the monitor. Today I reached out to Summer Baby, twice. The first instance was via chat. I was told I was beyond the 1 year warranty so there was nothing they could do. They offered me a 35% discount (which they referred to as a loyalty program discount). But since they do not sell just the monitor, I would have to purchase the whole set again. I was quoted $300 minus 35% plus tax. I purchased this product for $200 plus tax. It is available now on Amazon for $220 plus tax. This was not a solution and the price was insulting! I was told they couldn&rsquo;t help me any further. When I mentioned I was unhappy, the response I received was &ldquo;we&rsquo;re getting out of the monitor business anyways&rdquo;. I couldn&rsquo;t believe it. I then decided to call &ldquo;customer relations&rdquo;. I was extremely surprised to hear the exact same thing. She didn&rsquo;t seem to care whatsoever that my monitor was not working due to something clearly wrong with the charging port! She was firm, cold and had no comprehension of how to provide good customer service. When I mentioned what I was told via chat, she confirmed and said it&rsquo;s true, we are no longer going to be selling monitors. When I mentioned the discount I was offered and asked if something else could be done, I was told no. I mentioned Amazon&rsquo;s starting price is so much less. She told me &ldquo;then buy it from them&rdquo;. There was no sympathy for the product I purchased not working. It is not cheap! As parents, we rely heavily on the camera to ensure our child is safe. I will never support this company ever again and I will ensure none of my friends or family members do either. Clearly they have no concerns for children or families!</span> <div class="bvseo-pubdate">Date published: 2022-03-12</div> <meta itemprop="datePublished" content="2022-03-12" /> </div> <div class="bvseo-review" itemprop="review" itemscope itemtype="https://schema.org/Review" data-reviewid="161131372"> <span itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"> Rated <span itemprop="ratingValue">1</span> out of <span itemprop="bestRating">5</span> </span> by <span itemprop="author" itemtype="https://schema.org/Person" itemscope><span itemprop="name">Karen123</span></span> from <span itemprop="name">Battery life is terrible</span> <span itemprop="description">I bought this monitor and used for around a year. Now the battery dies after 15 minutes when not plugged in. I called the customer service number to try and get a replacement battery. The girl on the phone was extremely rude and not helpful at all. She told me they don&rsquo;t sell the replacement battery for my monitor anymore. She said I will just have to use it plugged it at all times. This is not convenient or practical for me. For only having the monitor for just over a year and the money I spent on it. I find this abosoulty ridiculous. I buy a lot of other products that are summer brand and will not be anymore. I do not recommend anyone to buy this product. To top it all off when I asked her if they could send a different monitor if they don&rsquo;t sell the replacement battery she hung up on me.</span> <div class="bvseo-pubdate">Date published: 2022-03-10</div> <meta itemprop="datePublished" content="2022-03-10" /> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-reviewsSection')) { document.getElementById('bvseo-reviewsSection').style.display = 'none'; } </script> <!--end-reviews--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.babiesrus.ca/en/Summer-Infant-Baby-Pixel-Zoom-HD-5.0-Inch-High-Definition-Video-Monitor/0EC1A783.html?bvstate=pg:2/ct:r">Summer Infant Baby Pixel Zoom HD 5.0 Inch High Definition Video Monitor Reviews - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_7, d_24, h_8</li> <li data-bvseo="ps">bvseo_bulk, prod_bvrr, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasreviews, tv_46, tr_113</li> <li data-bvseo="cf">loc_en_CA, sid_0EC1A783, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_toysrus-ca</li> </ul> <!--end-bvseo-reviews--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getReviews, 6ms</li> <li data-bvseo="ct_st">reviews, product</li> </ul>

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="5587537"> <h2 class="bvseo-question"> Received this as a gift, no receipt. Got it set up without issue, monitor worked and happy with the image/sound. Went to turn monitor on later and it won&#39;t turn on, plugged in or unplugged. Any suggestions? Who should I contact? Baby isn&#39;t even born yet! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: obrien672</div> <div class="bvseo-answer" data-answerid="6129558"> Please give our customer service team a call at 1-905-456-8484 and someone will assist you. <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2022-01-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="5433492"> <h2 class="bvseo-question"> I don&amp;rsquo;t have the time/clock displayed on top left of my screen. Is there a way to activate it? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Elenab</div> <div class="bvseo-answer" data-answerid="5985911"> Thank you for your question. You can adjust the clock by selecting the Settings options from the Main Menu. Please give us a call at 401-671-6551 to speak with someone directly in order to best assist you! <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2021-10-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4939434"> <h2 class="bvseo-question"> Can additional cameras be purchased and paired with the monitoring screen? Also, what is the battery life of the monitor?&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kgoetz</div> <div class="bvseo-answer" data-answerid="5522413"> Yes, you can add up to a total of 4 cameras. The Baby Pixel Zoom HD 5.0 Inch High Definition Video Monitor is compatible with the Baby Pixel Zoom HD Extra Camera. The monitor battery life is 4 to 6 hours. <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2021-01-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4926646"> <h2 class="bvseo-question"> Does they have motion sensors alert? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Preet28</div> <div class="bvseo-answer" data-answerid="5514084"> The Baby Pixel Zoom HD features SleepZone Virtual Boundary. You receive an alert when baby crosses the virtual boundary you have set up. <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2021-01-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4699923"> <h2 class="bvseo-question"> Is there a warranty on this product? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: thejackalstwin</div> <div class="bvseo-answer" data-answerid="5357622"> Yes, please give us a call at 401-671-6551 if you have any questions or concerns. <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2020-11-09</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4679682"> <h2 class="bvseo-question"> Can this connect to wifi so you can also use on your phone. ? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ritzrox</div> <div class="bvseo-answer" data-answerid="5341536"> The Baby Pixel Zoom HD 5.0 Inch High Definition Video Monitor does not have WiFi capability. <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2020-09-11</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4216863"> <h2 class="bvseo-question"> Is the camera included with the monitor? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Deb274</div> <div class="bvseo-answer" data-answerid="5020649"> The Baby Pixel Zoom HD 5.0 Monitor System does include a camera. <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2020-02-07</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4062287"> <h2 class="bvseo-question"> Is thos panoramic? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Elms</div> <div class="bvseo-answer" data-answerid="5004938"> The Summer Infant Baby Pixel Zoom HD Monitor System is High Definition. <div class="bvseo-author">Answered by: Summer Infant</div> <div class="bvseo-pubdate">Date published: 2020-12-30</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.babiesrus.ca/en/Summer-Infant-Baby-Pixel-Zoom-HD-5.0-Inch-High-Definition-Video-Monitor/0EC1A783.html?bvstate=pg:2/ct:q">Summer Infant Baby Pixel Zoom HD 5.0 Inch High Definition Video Monitor Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_7, d_24, h_8CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_17</li> <li data-bvseo="cf">loc_en_CA, sid_0EC1A783, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_toysrus-ca</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 11ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>